1. Introduction
Kyranis Logistics Agency (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our freight forwarding services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, payment details, and other identifying details.
- Business Information: Company name, tax identification number, and shipping details.
- Shipment Data: Package details, tracking information, and delivery addresses.
- Technical Data: IP address, browser type, operating system, and cookies when visiting our website.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide freight forwarding and logistics services.
- To process payments and invoices.
- To communicate with you about your shipments, inquiries, or service updates.
- To comply with legal and regulatory obligations.
- To enhance and secure our website and services.
4. Information Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party carriers, customs brokers, and logistics partners.
- Regulatory Authorities: Government bodies or law enforcement if required by law.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
5. Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict data processing.
- Withdraw consent for data collection where applicable.
- Lodge a complaint with a data protection authority.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and track website usage. You can adjust your browser settings to decline cookies if preferred.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Retention of Data
We retain your personal information only as long as necessary for business and legal purposes.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
11. Contact Us
For any questions regarding this Privacy Policy, you can contact us at:
Kyranis Logistics Agency
Bab Bhar immeuble 4 saisons etage 4 bloc B
3000 Sfax
Tunisia
Tel.: +21670295255
