1. Introduction
Kyranis Logistics Agency (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our freight forwarding services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email, payment details, and other identifying details.
- Business Information: Company name, tax identification number, and shipping details.
- Shipment Data: Package details, tracking information, and delivery addresses.
- Technical Data: IP address, browser type, operating system, and cookies when visiting our website.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide freight forwarding and logistics services.
- To process payments and invoices.
- To communicate with you about your shipments, inquiries, or service updates.
- To comply with legal and regulatory obligations.
- To enhance and secure our website and services.
4. Information Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party carriers, customs brokers, and logistics partners.
- Regulatory Authorities: Government bodies or law enforcement if required by law.
- Business Transfers: In the event of a merger, acquisition, or business restructuring.
5. Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict data processing.
- Withdraw consent for data collection where applicable.
- Lodge a complaint with a data protection authority.
7. Cookies & Tracking Technologies
Necessary cookies keep our website working and safe: the kz_consent cookie remembers your cookie choice for 180 days, and our forms use Cloudflare Turnstile to check that a visitor is not a robot. Statistics, functional and marketing cookies are used only with your consent, which you give or refuse in the cookie bar and can change at any time under “Cookie settings” at the bottom of every page. At present our website uses none of them. We count page visits and a few clicks (calls, emails, quote requests) anonymously: without cookies and without storing IP addresses or any other personal data. For this we use our own statistics server: it works without cookies, derives only the country and city from your IP address, and does not store the address.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Retention of Data
We keep the messages you send through our website forms only as long as we need them to answer you and to handle the business that follows, and no longer than our legal record-keeping duties require; then we delete them. If you subscribe to our newsletter, we keep your email address on our own mailing server until you unsubscribe, which you can do with the link in every newsletter. We use it only to send you the newsletter, and you are only subscribed after you confirm through the link we email you.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Last updated: 22 October 2026.
11. Contact Us
For any questions regarding this Privacy Policy, you can contact us at:
Kyranis Logistics Agency
Building 4 Seasons, Floor 4, Office B4.2
3000 Sfax
Tunisia
Tel.: +21670295255
Email: info@kyranislogistics.com